INDEPENDENT VISIT WITH OR WITHOUT AUDIOGUIDES
Would you like to make your own way around the museum at your own pace?
Don’t hesitate to use the visit tools at your disposal :
Audioguide
Available in several languages: English, Dutch, French, German, Italian, Spanish, Japanese, Korean and Mandarin.
Cost : 3 € per audioguide, in addition to the admission ticket – subject to booking.
Don’t forget to bring your headphones!
It is also possible to borrow it on site, free of charge. The material is disinfected in front of you. Depending on availability.
Follow our Masterpieces tour to discover some of the most emblematic works showcasing the museum’s collections and architecture.
As you make your way through the collections, follow the symbol !
Museum map
Before your visit, download the museum map from our website or pick it up on arrival.
Written materials and multimedia tables
Free access in the different exhibition rooms.
All visitor materials are cleaned and disinfected regularly.
GUIDED VISIT
Are you discovering the museum for the first time and would like to see the highlights of the Musée Unterlinden ? We offer you the adapted visit which will allow you to know more about the history of the museum and the collections which make its fame : archaeology, arts and popular traditions, decorative arts and fine arts, from ancient art to modern art.
Are you thirsty for knowledge? We have put together a number of themed tours that will satisfy your curiosity. Choose quickly from the brochure below and book now.
Download the group brochure 2025
BOOKING TERMS
- Book a time slot is necessary
- Only groups of up 25 persons are allowed (guide included)
- 30-minute departure spacing between 2 groups to optimise our group visitors flows
- The booking is confirmed when the booking confirmation has been returned with a signature, stating « signed and agreed » before the date of visit.
Reception
1. Entrance fee and settlement
Only the person in charge of the group will go to the ticket counter to pay for the services after passing through baggage check.
2. Group entrance
Entrance to the museum reception hall and presentation of the group at the baggage check point and then at the counter where the audiophone/ audioguide equipment is handed over.
3. Equipment
Audiophone equipment is compulsory for all guided tours and is provided free of charge. The audiophone and/or audioguide equipment is systematically disinfected after each use. You can bring your own headphones.
4. Flow
Visitors in groups must respect the flow of the visit for the comfort of all other visitors. They must not park for too long in front of the works.
5. Validity of admission
After the visit, admission to the museum remains valid throughout the day. Any participant wishing to return to the museum freely must mention the name of his or her group at the ticket office. Please respect the arrival times and complete the various stages so that the visit can begin at the agreed time.
Lockers
The museum provides visitors with a free locker area where they can leave personal items. This area is unattended and the Schongauer company accepts no responsibility for theft and/or damage.
Luggages
The museum is unable to accommodate large bags and suitcases. Any visitor with luggage exceeding the maximum size will not be allowed access to the museum areas (reception, exhibition rooms, shop and Café-Restaurant).
After the visit, access to the museum remains valid throughout the day. Any participant wishing to return to the museum freely must mention the name of the group to the ticket counter.