Preparing for your visit

Plan Vigipirate

The Unterlinden Museum is applying the preventative measures introduced by the government under the Plan Vigipirate security alert system from 13 March 2017.
Providing access to visitors is very important to us, and the museum is open as normal. However, we recommend that visitors do not bring any large bags or cases to the museum. In any case, only baggage not exceeding the maximum dimensions (40cm x 30cm x 20cm) is permitted within the museum (reception area, exhibition rooms, shop and café-restaurant). The lockers/cloakrooms are no longer accessible.
Everyone must go through the security checks.
We would like to thank you for your understanding and wish you an enjoyable visit at the Unterlinden Museum.

Information | +33 (0)3.89.20.15.50 | info@musee-unterlinden.com

Families

The whole of the Musée Unterlinden is accessible with a pushchair.
From spring 2017, there will be an audioguide offering a children’s tour.

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Group bookings

Booking is compulsory for all group visits (15 or more people). Guided tours are provided in different languages.
Musée Unterlinden – Tel.  +33 (0)3 89 20 22 79 or reservations@musee-unterlinden.com

Individuals

Audioguides provided by Antenna Audio
To discover the permanent collections independently, the Musée Unterlinden offers audioguides (included in the entrance ticket) presenting the museum’s major works and exhibits, from archaeology to modern art. These audioguides are popular with visitors due to the quality of the commentaries. The light, easy-to-use devices work like a telephone, and are available in French, English, German, Spanish, Italian and Dutch.

Soon, the audioguides will be replaced by multimedia guides.
Room information sheets can also be downloaded onto smartphones and tablets from the museum’s website, and will soon be freely available in the exhibition rooms.

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Disabled visitors

The whole of the Musée Unterlinden is accessible to visitors with reduced mobility.

For visually impaired visitors, a sculpted copy of the Isenheim Altarpiece created by the workshop of Jean-Jacques Erny in Colmar will be on the gallery overlooking the chapel in the space devoted to the History of the Altarpiece. It is smaller than life-size to make it easier for blind and partially-sighted visitors to take in.

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Download the internal rules and regulations (pdf)